We are Wave Nine, the not-so-typical consultancy from Silicon Valley that practices startup spirit and speed. Together with our strategic partner WorkBoard, Inc., we bring purpose to employees and results to companies. Based on a framework called Objectives and Key Results (OKRs), we help companies gain competitive advantage through high alignment on purpose, strong focus, and transparency. We combine consulting services with a category-defining software platform backed by leading investors such as Andreessen Horowitz, Microsoft, and Softbank.
To complement our growing team, we are looking for a Customer Support and Operations Specialist who will not just sit on the sidelines. You will create long-term value for Wave Nine by driving our content operations. We practice new work and plan to continue working remotely, with occasional on-site client engagements.
The Job – What you will do
Main Responsibilities include:
Other Responsibilities, might include but may not be limited to:
Requirements – What we look for
Benefits – What we offer
Wave Nine helps companies achieve business goals with the OKR framework and the OKR Operating Rhythm. For startups and enterprises that are serious about the OKR Process, we built the playbooks, OKR templates, and resources that energize teams, clarify strategies, and drive accountability to improve business goals and business performance. We hands-on execute your OKR Process in workshops and OKR coaching and training, from the executives to the teams that make it happen. Headquartered in Silicon Valley with offices in Germany, UK, Australia, and Portugal, we partner with the leading strategy execution platform WorkBoard to make your strategy happen.