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How Grupo Moura built real-time visibility and accountability into its OKRs

Grupo Moura tracked its OKRs in Excel and Power BI and chased updates by email. With WorkBoard AI, directors see current results automatically, and 100% of key result owners update their OKRs.

100%
of key result owners update their OKRs
15 to 20 min
follow-up meetings, down from about 45
Automatic
director reports that once took 1 to 2 hours
In This Case Study
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At a glance

  • Client: Grupo Moura, an automotive energy company
  • Industry: Automotive Energy
  • Division size: 7,000 employees
  • Challenge: OKRs tracked by hand in Excel and Power BI, little visibility into progress on initiatives and key results, an email-heavy update process with no accountability, and teams working in silos
  • Solution: WorkBoard AI as the single source of truth for the OKR program, with scorecards, business reviews and Workstreams, supported by Wave Nine
  • Results: 100% key result owner participation in recent cycles, director reporting that updates automatically, follow-up meetings cut from about 45 minutes to between 15 and 20, and better alignment between the business and legal teams

The challenge: spreadsheets, Power BI and a stream of emails

For more than two years now, Grupo Moura has used WorkBoard AI to track and manage its OKR program. Before adopting the platform, the company's business analyst and its finance and administration manager say, the team relied on manual spreadsheets and disconnected reports that made it difficult to know, in real time, whether the business was on track.

From spreadsheets to a single source of truth

Grupo Moura tracked its key results in a simple Excel spreadsheet paired with Power BI dashboards. Key result owners updated a shared spreadsheet, and the Power BI dashboard was then refreshed by hand, a process that depended on a steady stream of emails and reminders. The team recalls that "at least 15 emails" went out each quarter, chasing updates on 15 or more key results. When someone forgot to update their numbers, the team had to follow up individually to get the spreadsheet current.

"The whole process was too much on our side. There wasn't accountability."
Daniel Garcia, Finance & Administration Manager, Grupo Moura

The manual approach also left leadership without a reliable, real-time picture of progress. The team was confident that the different areas of the business were generally aligned, but it had little visibility into how key results were actually progressing. That limited what it could tell company directors and, the team says, risked directors making decisions without accurate information.

Grupo Moura faced four challenges:

  • OKRs tracked manually in Excel and Power BI
  • Little visibility into progress on initiatives and key results
  • A manual, email-heavy update process with no accountability
  • Teams and initiatives operating in silos

Choosing WorkBoard AI

Grupo Moura's leadership knew it needed stronger governance and better visibility into its OKR process. A director, to whom the platform had been recommended, introduced the leadership team to WorkBoard AI. After testing the platform, Grupo Moura brought it into the business in July 2024.

Since then, the team says, every new key result the company has curated has been shaped by what it sees on the platform. The results reviewed in WorkBoard AI directly inform how new key results are defined.

The results: visibility that drives action

Directors see their areas clearly

With WorkBoard AI in place, scorecards and business reviews now give directors clear, current visibility into their areas, which the team says was not available before. Directors use those reports to schedule follow-up meetings with their teams, specifically to close gaps and hit targets.

Accountability is now a weekly habit

Accountability has shifted accordingly. Under the old spreadsheet process, engagement from key result owners was inconsistent. In Grupo Moura's most recent cycles with WorkBoard AI, the company reached 100% participation from key result owners in updating their OKRs, a habit the team says is now embedded weekly across the organization.

Breaking down silos

Before WorkBoard AI, teams and initiatives at Grupo Moura often operated in silos, without visibility into how their efforts connected to other parts of the business. One example the team points to is a key result to build a standardized contract document, which directly involves both the business area and the company's legal team. WorkBoard AI has made it possible to track progress on shared key results across both teams, which has improved the underlying process.

Measurable results

  • Faster reporting: building scorecards and business reviews in WorkBoard AI replaced manual updates to presentation materials that used to take one to two hours. The results now update automatically.
  • Shorter meetings: follow-up meetings that once ran around 45 minutes now take roughly 15 to 20 minutes.
  • Full participation: 100% of key result owners updated their OKRs in Grupo Moura's most recent cycles.
  • Better alignment: the business and legal teams now track shared key results together.

The features that made the biggest difference

Asked what they love most about WorkBoard AI, both Daniel and Lucas point to Business Review and Workstreams. Business Review, they say, cut the time spent building director-facing reports and freed the team up for other work. Workstreams let them connect people across the business: they create initiatives and actions, link everyone back to the relevant key results, and get clear visibility into exactly what stage each effort is in.

Wave Nine: a great partnership

"A partnership in which we could count on each other, the support of the professionals whenever we need it. We also have a great tool available to us, which contributes a lot to the results we achieve as a company."
Daniel Garcia, Finance & Administration Manager, Grupo Moura

WorkBoard AI showcase

How Grupo Moura uses the WorkBoard AI platform to give directors real-time visibility and keep shared work connected.

Business Reviews and Scorecards

Directors get scorecards and business reviews with current results for their areas. The reports update automatically, which replaced one to two hours of manual work on presentation materials, and directors use them to schedule focused follow-up meetings.

Benefits:

  • Director reporting without manual updates
  • Follow-up meetings of 15 to 20 minutes, down from about 45
  • Decisions based on current data

Workstreams

Grupo Moura uses Workstreams to create initiatives and actions, connect people across the business and link everyone back to the relevant key results, with clear visibility into the stage of each effort.

Benefits:

  • Every initiative tied to a key result
  • Clear status for each effort
  • People connected across areas

Shared key results across teams

Shared key results, such as building a standardized contract document, are tracked across the business area and the legal team in one place.

Benefits:

  • Cross-functional work visible to both teams
  • Fewer silos between business and legal
  • A better underlying process

Key takeaways

  • A dedicated platform closes the visibility gap. Moving from spreadsheets to WorkBoard AI closed the gap between key result owners and company directors.
  • A single source of truth cuts manual follow-up. One place for Strategic Priorities reduced the email-driven follow-up that used to fall on the team.
  • Automated reporting frees up time. Automated scorecards and business reviews freed up significant time previously spent building reports by hand.
  • Shared key results connect teams. Cross-functional key results helped connect teams, such as business and legal, that had previously worked in silos.
  • Visibility drives participation. Consistent visibility into progress drove participation from key result owners to 100% in recent cycles.
"A great step up for us, and proof for us."
Lucas Antonio, Business Analyst, Grupo Moura

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