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AI Adoption for complex organizations

Everyone is investing in AI. Few are seeing the results they were hoping for, and the more complex the organization, the wider the gap. We work with organizations that are matrixed, international and often in the middle of a transformation, and make AI part of how the whole business is run, from the executive team to every team.

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Team working together on laptops in a bright office

Why AI investments stall

Licenses get bought and pilots get launched, but the way the company runs stays the same.

Pilots without a path

Experiments run in pockets of the organization, but nobody decides which ones to scale.

Productivity, not impact

People write faster emails, while planning, decisions and follow-up work exactly as before.

Everyone on their own

A few power users race ahead, while most teams are left to figure out AI by themselves.

How we make AI stick

The five building blocks behind our 300+ transformations, many of them built on WorkBoard AI, applied to AI across your whole organization. We work with the AI tools you already have and bring the experience of rolling out AI at scale.

01

A strong, documented process

We start with an adoption diagnostic: where AI moves your key results, which workflows to start with and what stands in the way. You get one clear roadmap, and the diagnostic fee is credited against the follow-on engagement.

02

Thoughtful change management

Leaders use AI themselves and explain why it matters, so every team sees what good looks like and adoption isn't left to chance.

03

Engaging, high-quality workshops

Teams redesign their own workflows and set up the AI tools and agents they need. No programming, no data platform projects.

04

Robust training

Practical training for everyone, from the executive team to the frontline, built around real work instead of generic prompting tips.

05

A dedicated team and community

AI champions in every function keep adoption going, and we track usage and results against your OKRs, so you know what works and where to scale next.

The result is AI that your whole organization uses to run the business.

Colleagues discussing results around a laptop

What working with Wave Nine is like

“Wave Nine went above and beyond the requirements set in our contract. They were available 24/7, and the 260 employees who dealt with them were on a first-name basis with the Wave Nine team members.”

Craig Snaguski, Chief of Staff, Marvin

“I was impressed by the Wave Nine team’s engagement from the start. They were highly responsive, and they worked to understand our business. They came to serve as an extension of our company.”

Larry Sanford, VP Operations, GetSetUp

“Wave Nine’s dedication was amazing. We really didn’t want to bring in a company that would just hand us some templates and call it a day. They went out of their way to understand our business needs, landscape, and strategy.”

Agnieszka Hyla, Talent Development Head, iDeals

Your Questions, Answered

Do we need a specific AI platform?

No. We work with the AI tools you already use. Where it helps, we draw on WorkBoard AI, the AI platform for strategy execution we have rolled out at many of our clients.

Do you build custom AI models or software?

No. We stay on the people and process side: workflow design, configuring tools and agents, change management and training. If you need engineering, we work alongside your technical team or partners.

Who is this for?

Complex organizations: typically matrixed, international and often in the middle of a transformation, where AI has to work across functions, countries and levels, not just for individual productivity. We work across the whole organization, from the executive team to every team, usually sponsored by the CEO, COO, Chief Strategy Officer or HR.

How do we start?

With the adoption diagnostic. It gives you a clear picture of where to begin, and its fee is credited against the follow-on engagement.

Ready to make AI part of how your whole organization works?

Tell us where you are with AI today. In a first call, we'll show you where it can make the biggest difference.

"Our mission is to bring clarity and momentum to your strategy. We align your teams to deliver on your most critical priorities, consistently and with full transparency."
Florian Hunziker
CEO