Challenge
Connecting Strategy to Execution Across Departments
Carwow, a leading automotive tech company, had launched an OKR program to align its teams across the UK, Germany, and Spain. But with 250+ employees and a matrixed structure, the manual processes they initially used—Google Sheets and PowerPoint—soon became bottlenecks.
To take the next step, Carwow needed to:
- Replace Manual Tracking: Improve how OKRs were tracked and reviewed across the organization.
- Increase Transparency: Help teams see how their work contributed to company-level outcomes.
- Clarify Cross-Team Dependencies: Map connections between departments more effectively.
- Improve OKR Rituals: Move beyond static reviews and introduce dynamic, real-time progress tracking.
“One of the business challenges we faced was achieving clear visibility around what others were doing, both within and between each business unit.” — Alex Powell, Director of Strategy, Carwow
The Solution: From Fragmented Tools to Unified Execution
Leveraging WorkBoard and Wave Nine to Scale with Flexibility
Carwow selected WorkBoard as their OKR platform and partnered with Wave Nine to support implementation, team enablement, and process development.
- Hands-On Guidance: Wave Nine helped train 85+ users and supported Carwow in customizing WorkBoard to fit their OKR approach.
- Dynamic Reviews: Carwow replaced PowerPoints with WorkBoard’s Running Business Reviews, enabling real-time updates, charts, and templated presentations.
- OKR Rituals: Wave Nine introduced monthly OKR check-ins to supplement quarterly reviews—ensuring engagement and accountability.
- Adapted Practices: Rather than enforcing rigid rules, Wave Nine worked with Carwow to build flexible OKR workflows tailored to their business needs.
The result was a clear strategic overview, better alignment across business units, and improved visibility into how daily efforts connected to long-term goals.
