Including frontline teams in the OKR process is crucial for effective strategy execution. By involving these teams, you ensure that the strategy is aligned throughout the organization and that everyone is working towards the same goals. This alignment leads to better overall business performance management.

To involve frontline teams in the OKR process, you can start by providing them with a clear understanding of the organization’s objectives and how their work contributes to those objectives. This will help them see the bigger picture and understand how their efforts impact the overall strategy.

Additionally, providing training and coaching on OKRs can help frontline teams understand how to set meaningful objectives and track their progress effectively. This can be done through OKR coaching or consulting services, where experts can guide teams in implementing and using the OKR framework.